• Protecting your privacy
• Who we are
• Information we collect and how we collect it
• Aggregate information
• What this Privacy Policy does not apply to
• Links
• Notice to/regarding children under the age of 16
• How your information will be used
• Who we share your personal information with
• Uses of cookies and similar technologies
• How to find out what information we have concerning you and with whom we have shared it
• Change of inaccurate personal information
• How long do we keep your personal information?
• Safeguards to keep your personal information confidential
• Questions, concerns or complaints relating to your privacy
• If you do not want Network of South Tyrol’s Tourist Guides to contact you for promotional purposes
• Google Analytics

Protecting your privacy

Your privacy is important to us. Network of South Tyrol’s Tourist Guides pledges to be responsible when gathering your personal information and to protect your privacy. This Privacy Policy should answer your questions about the sources and kinds of information we collect, how we use it, when it may be shared with others, and how we safeguard its confidentiality and security. We also provide you with ways to correct the data you provide us and to limit our sharing of this data with third parties. Network of South Tyrol’s Tourist Guides reserves the right to modify or update this Privacy Policy at any time without prior notice. If we modify or update our Privacy Policy, we will post the revised policy here, and any modifications will apply to all information collected by Network of South Tyrol’s Tourist Guides, including previously collected information.

Who we are

Network of South Tyrol’s Tourist Guides is a company based in 39100 Bolzano, Andreas Hofer street 2.

Information we collect and how we collect it

In order to facilitate your travel, and manage our business, we may collect and maintain personal information about you. Network of South Tyrol’s Tourist Guides may collect customer information from many sources to understand and meet your needs. We may collect personal information about you from:

• You, when you voluntarily provide us with information
• Your browser, when you visit our websites and your browser interacts with us
• Other sources, in connection with providing your needs and services

The personal information we may collect about you through these various sources may include, but is not limited to:

• Name, addresses and telephone numbers
• E-mail addresses, fax numbers and pager numbers
• Account information
• Personal information provided via survey, focus group or other marketing research efforts
• Personal information provided to travel agents and/or customer-service representatives to facilitate travel or other services on our member carriers

Aggregate information

In addition to obtaining your personal information, when you use our sites, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on the sites. Network of South Tyrol’s Tourist Guides gets this information by using technologies, including cookies to increase the functionality and user-friendliness of our sites and to better tailor our sites to our visitors' needs. None of this tracking information identifies you personally; we collect it for reporting onsite activity in the aggregate. For example, we may want to know how long the average user spends on our sites or which pages or features get the most attention.

What this Privacy Policy does not apply to

Corporate information (unless it is also about any identifiable person)
Other websites accessed through a link from our websites. In this case the Privacy Policy of the owner of the linked website will apply.

Links

Our websites contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy statements of each site that collects information from you. Network of South Tyrol’s Tourist Guides's Privacy Policy applies solely to information collected by Network of South Tyrol’s Tourist Guides.

Notice to/regarding children under the age of 16

If you are under 16 years of age, you should not provide any personally identifiable information (for example, your last name, home address or e-mail address) to Network of South Tyrol’s Tourist Guides without the knowledge and permission of your parent or guardian. If Network of South Tyrol’s Tourist Guides learns that you are under 16 years of age, Network of South Tyrol’s Tourist Guides will not maintain or use any personally identifiable information about you without the verifiable consent of your parent or guardian, except as allowed by law. This may mean that you will be unable to participate in some activities on the sites without that verifiable consent. Network of South Tyrol’s Tourist Guides believes that children using the Internet require special protection, and we urge parents or guardians to explain Internet safety to their children. Parents are urged to spend time online with their children to become familiar with the types of content available on the Network of South Tyrol’s Tourist Guides websites and the Internet in general. Control tools are available from online services and software manufacturers to help create a safer environment for children.

How your information will be used

We use your personal information to improve our client's product and service needs.

Who we share your personal information with

We will not sell your name or other private profile information to third parties, and do not intend to do so in the future. From time to time, we may engage third parties to process information on our behalf and in doing so, we may share your personal information with these third parties; however, Network of South Tyrol’s Tourist Guides requires that these third parties comply with Network of South Tyrol’s Tourist Guides's privacy policy and principles when using and/or processing this information. We may share anonymous, non-personal aggregated information about all our users with third parties.
If you indicate that you wish to receive promotional offers, Network of South Tyrol’s Tourist Guides may also send you promotional offers in connection with its promotional partners.

How Network of South Tyrol’s Tourist Guides uses cookies and similar technologies

Network of South Tyrol’s Tourist Guides uses cookies, tags, and other similar technologies as a means of collecting non-sensitive information on general websites usage so that we may improve your experience on our websites. These cookies are not designed to identify you personally and the information they gather is used only to guide improvements in navigation, enhance content and provide a means for us to ensure that our websites continue to meet sites users' needs. These cookies are not used for any promotional purposes. If you would like to browse the Network of South Tyrol’s Tourist Guides websites you may do so without accepting cookies.

How to find out what information we have concerning you and with whom we have shared it

At any time, you can find out what personal information we have, what it is being used for and to whom it has been disclosed. We will do our best to provide the required information to you within a reasonable time period and will provide an explanation if we are unable to meet your request.

Change of inaccurate personal information

Simply contact the Privacy Officer at the address below and indicate which information is incorrect. We will correct inaccurate or incomplete information within a reasonable time and will notify you when we have done so. In the unlikely event we have given incorrect information to others, including our member carriers, we will ensure they are advised of the required corrections.

How long do we keep your personal information?

We only keep your personal information on file for as long as we need it to provide you with service and to meet legal requirements. When we no longer need the information, it is either destroyed or made anonymous.

Safeguards to keep your personal information confidential

We have implemented procedures and installed equipment to safeguard the security and confidentiality of your information. We continually review and improve these arrangements to ensure that we are doing all that is reasonably and technically feasible at this time to protect your information. Only those employees who need personal information to provide service have access to it. It is a condition of employment that all Network of South Tyrol’s Tourist Guides employees conform to our Privacy Policy and promise to observe the highest standards of confidentiality for each customer's personal information.

Questions, concerns or complaints relating to your privacy

If you have any questions, concerns or complaints about the way in which your personal information is collected or used by Network of South Tyrol’s Tourist Guides please contact the Privacy Officer at:

Network of South Tyrol’s Tourist Guides
Andreas Hofer street 2
39100 Bolzano - Italy
This email address is being protected from spambots. You need JavaScript enabled to view it.

All inquiries or concerns relating to personal information will receive prompt attention and be acknowledged within five business days.

If you do not want Network of South Tyrol’s Tourist Guides to contact you for promotional purposes

We only contact you regarding promotional opportunities if you indicate your desire to receive offers from Network of South Tyrol’s Tourist Guides. A third party may act on Network of South Tyrol’s Tourist Guides's behalf and conduct a promotion for Network of South Tyrol’s Tourist Guides or assist Network of South Tyrol’s Tourist Guides in managing its marketing database. If you have indicated that you wish to receive promotional offers from Network of South Tyrol’s Tourist Guides, you may opt out of receiving future Network of South Tyrol’s Tourist Guides e-mail, telephone and postal marketing communications by contacting Network of South Tyrol’s Tourist Guides at:

Network of South Tyrol’s Tourist Guides
Andreas Hofer street 2
39100 Bolzano - Italy
This email address is being protected from spambots. You need JavaScript enabled to view it.

If you have questions about removing your name from any of our subscription lists, you may contact Network of South Tyrol’s Tourist Guides at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please allow five business days for any changes to take effect.

Google Analytics

This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the Website. The information generated by the cookie about your use of the Website (including your truncated IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using the Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information about Google Analytics, including Google’s privacy policy, please visit http://www.google.com/intl/en/analytics/privacyoverview.html

If you would like to stop your data being sent to Google for analytics purposes, you can install the Google Analytics Browser Add-On, details of which are available at http://tools.google.com/dlpage/gaoptout?hl=en.

Given the general discussion regarding the use of analysis tools with complete IP-addresses, we would like to inform you that this website is using Google Analytics with the extension "_anonymizeIp()" which means that IP-addresses are only processed in a shortened manner to prevent any direct personal references.